Privacy & Return Policy

Our Commitment to Privacy

At McMillan’s Big & Tall your privacy and security are important to us. We want to assure you that any information entered during the ordering process is secure. Your information will never be sold, traded or given to any other party. We use your information simply to process your order and send e-mails to you. Any sensitive information as well as credit card information is encrypted for your safety.

Return Policy

All exchanges and returns must be made within 30 days from date of purchase and be accompanied by a sales receipt and the exchange/return form stating the reason for the return.

All exchanges/returns must include all manufacturers’ labels and packaging. All merchandise must be in its original new condition. No credit will be issued for merchandise that has been altered, worn, mistreated, damaged, stained, laundered or shows signs of wear for any reason.

The customer is responsible for all return shipping charges and insurance. We cannot refund shipping charges on returned merchandise for any reason. The shipping charges will be deducted from the amount of your credit.

Shoes must be returned in the original shoe box which is placed inside a shipping box.

Opened underwear and socks are not returnable.

If you have any questions, you may call us at 1-800-316-1056.

Shipping Prices

$0.00 to $50.00 $8.95 Shipping
$50.01 to $100.00 $10.95 Shipping
$100.01 to $124.99 $12.95 Shipping
$125.00 and up FREE SHIPPING